Order Cancellation:
You can cancel your order within 24 hours of placing it.
Returns Upon Delivery (Unopened Package):
If you wish to return the order at the door without opening the package, you will only be responsible for paying the shipping fee.
Item Exchanges:
If you would like to exchange an item for a different size or product, a new shipping fee will apply for the exchange delivery.
Incorrect or Defective Orders:
If you receive an incorrect or damaged item, please take a clear photo and send it to us immediately via WhatsApp.
Our team will arrange a free exchange, pick up the item, and hand you the correct replacement right at your door.
